Frequently Asked Questions

Please contact us at [email protected] or WhatsApp & Telegram: +44 7404 658931 for more information regarding your lottery application.

You can join the Lottery Agency Program by contacting Lotto.ht Management team at [email protected] or WhatsApp & Telegram: +44 7404 658931. It only takes a day and your sales team will be ready to sell!

You can participate in the Lotto.ht Reward Plan at whichever program you decide. You have a choice whether you want to create an income through direct lottery ticket sales as an Agent, build a full-time business with your dedicated sales teams all over Haiti as an Agency, or promote and share your marketing links on your website and social media channels as an Affiliate.

You receive a referral link and promote it online. We also provide promo codes rewarding your players to maximize your effects. Whenever a customer visits our website from your referral links, a tracking cookie is placed in his browser's device which enables our system to assign the registration to your partner account. Once the registration is finished, the customer is yours for life, and you will receive a revenue share for all of his purchases.

In case you can’t see your deposited funds on your account, please wait up to 60 minutes. There may be a delay in communication between the bank and our system. We are sorry for any inconvenience, but don’t control the bank’s processing. In case the deposit is still not there after 60 minutes, please send us an email including the email/phone number used for registration, the transaction ID (you can find it in „My transactions / Deposit”), date, time, and the transaction amount. We will fix the issue within 1-2 business days and inform you about it by email.

You can check if you have won by logging in to your account and navigating to „My tickets” / „Drawn tickets”. The information about the ticket status and the prize is displayed there right after the draw.

You can deposit funds after logging in and selecting one of the provided payment methods.

You can check the draw results on the website or using one of the dedicated applications for mobile devices.

Winnings up to PEN1,000.00 are automatically paid to your account and you can make a withdrawal using a payment method. Winnings above PEN 1,000.00 may be transferred directly to your account, but it’s possible that you will have to visit the lottery office and confirm your identity before receiving your winning.

We’ll try to contact you, but it’s your duty to pick up your winning. You can receive your winning up to six months since the draw. If you have started the winning pick up procedure during this time, you have 7 more days to pick up your prize.

Yes, you can purchase just one line. Naturally, buying more lines for a draw increases your chance of winning.